Exchange Policy

For any feedback, product questions, or shopping inquiries, please email us and someone from our team will respond within 24 hours.

Email: pandacare@nicopanda.com  

Hours: Monday – Friday 9:30am – 6:30pm (EST)

Nicopanda Exchange Policy

Markdown merchandise is not available for return or exchange.

In order to receive an exchange or store credit, the merchandise must be returned within 14 days of delivery, in the exact condition in which it was shipped, including plastic packaging, with this Return Form completely filled out.

Once we receive your return, you will receive an email from one of our representatives confirming your return has been received and that your exchange or store credit will processed. Please allow 5 business days from the time we receive your return for the store credit or exchange to be processed.

Thank You.
The Nicopanda Team

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